Reviews

Good

MIKE...THE ASM, WAS AWESOME. LOVE THE FACILITY...

Nice to be in a waiting area instead of the garage

Professional crew! Thanks..!

Price for oil change listed at $59.95 charged $69.95 I will not be back.

For the oil change, the wait was a little long

My experience in case Chevrolet is always a good one I will have to see that I told Mike that I’m not sure how much longer I will be bringing my car in there for service because it’s just getting too expensive I’m on a very strict budget and $64 and change is a lot of money

...

Great guys, would buy from them again

I have been going to Lucas Chevy for over 30 years and have bought multiple vehicles form them. I had gotten a card that the punch every time you get an oil change and after the 5th oil change the next one is free. I had a card where my oil change was free. I went in for anoil change and was advised that my new 2020 Chevy Impala has not had 5 oil changes and the last 2 were free. i explained to staff member that the 1st oil change after buying a vehicle is free and then the AC was not hooked up on my new car so I was compensated with a free oil change. She did not want to hear it. Advised me no I could not use the free oil change card because" I don't want have deal with that tomorrow". And to top it off I got coupons for a 49.00 oil change in the email &mail when I got home. HORRIBLE experience. She charged me full price. There technician did not put a sticker in the windshield corner for me to know when to bring my car back for the next oil change. What a change in staffing at Lucas Chevrolet. Really makes me think twice before I will return. The new staff is not customer friendly. Please contact me.